Use a fabric cleaner to clean your bags, a toothbrush to remove dirt particles, and an eraser to remove dirt marks. For stain removal, use commercially available liquids to remove tough stains.

• We ship worldwide via DHL Express. International expedited shipping typically takes 2–5 working days. Shipping fees will be calculated upon checkout.
• Customs or import duties may be charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this applies to both retail and wholesale customers).
  Please note that we have no control over these charges and cannot determine the exact amount, as customs policies and import duties vary from country to country.
• Delivery within Malaysia is fulfilled via DHL E-Commerce. Delivery typically takes 3–5 working days.
• For purchases with personalisation, please allow up to 7 working days for your order to be processed and shipped.

We accept returns as long as the item purchased is not worn, not washed, not changed or damaged in any way.

Returns and exchanges must be done within a 30 days window. Postage in the event of a return is to be born by the buyer.

Strictly no returns for face masks, clearance items, products with name personalisation and gift cards.