Returns

EXCHANGE

 

REFUND

  • Refunds are only valid due to manufacturer's defect and request within 15 working days for all domestic orders and within 30 working days for all international orders.
  • We will only issue you a refund via STORE CREDIT and it may take up to 15 working days to process.
  • Postage is to be borne by you in the event of returning the shoes.
  • All items must be returned in original condition, not worn, not washed and not changed in any way. The management of ChristyNg.com reserves the rights to reject any damaged or used items based on our discretion.
  • Please take noted that ALL clearance or sales items are not refundable.